• I have purchased a registration code and its not accepting it!!!
  Please make sure you are typing in the registration code. It is pretty common to accidentally type in the product # or order #. Scan down your order e-mail to the line that says "Registration code: " and the number right after that is your registration code!
  
• I have not received my registration code! Isn't it about time!
  Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong e-mail address. In rare cases, the registered users are unreachable due to mis-configured e-mail clients or privacy control.
  
• Lost Registration Code Policy
  If you are a registered user, and for whatever reason, you do not receive an e-mail with a registration code or if you are reformatted your hard drive and cannot find your registration code, simply e-mail to register@privacyeraser.com and we will resend your registration code to you as soon as possible! (Please include your Order# and as much order information as possible, as it will be easier to locate your order in the database.)
  
• My problem isn't in here!
  Registered users receive technical support. Send an e-mail to support@privacyeraser.com or check the www.privacyeraser.com website for more current information.